City Hall will be closed on the last business day of the week, which will primarily fall on a Friday. In accordance with the Governor’s Pause, City Hall will be closed to the public from November 30th to December 13th. We continue to encourage the community to safely and securely use the online and mail services that are available on the Pawtucket website. Residents and businesses can still contact City Hall Departments during hours of operation by calling City Hall and its employees, who will continue to work in the building, at 401-728-0500. A drop box is also available outside of City Hall.

Home > COVID-19


Message from Mayor Donald R. Grebien

CFP BEAT COVID-19 Hotline Goes Live Today
Grassroots Effort Will Provide Isolation, Testing, and Resources
Call 855-843-7620
Care New England's President and CEO Dr. James Fanale, Pawtucket Mayor Donald R. Grebien, and Central Falls Mayor James A. Diossa have announced a multilingual Coronavirus testing site that has more than tripled the capacity of existing test sites in the Blackstone Valley, in addition to the respiratory clinic already provided on the site by Care New England. Set to open on Thursday, April 23, 2020, at the former Memorial Hospital property, this site is part of CFP Beat Covid-19, a broad community collaboration aimed at stopping the spread of Coronavirus in these two communities.


Pawtucket Mayor Donald R. Grebien, Central Falls Mayor James A. Diossa, and Dr. Michael Fine are excited to announce that the Pawtucket and Central Falls BEAT COVID-19 hotline is going live tomorrow. This one-of-a-kind grassroots system will give people in both communities, who otherwise might not feel comfortable getting tested, access to testing, educational support on how to safely isolate, and resources to overcome hardships associated with the coronavirus pandemic.


Residents experiencing symptoms or in need of covid-19 related assistance can call the BEAT COVID-19 line at 855-843-7620 or or

Fill out the form here.

Pawtucket and Central Falls Create Incident Command System to Combat COVID-19
Team, known as Beat Covid-19, to Focus on Grassroots Communication and Assistance 
The Cities of Pawtucket and Central Falls are partnering with local organizations to combat the coronavirus pandemic after initiating broad based community support. In doing so, the two Cities have created an Incident Command System. The team, known as Beat Covid-19, is focusing on grassroots communication and assistance with the goal reaching out to every single household in the two cities, including identifying residents who become symptomatic as soon as they get sick and move them to effective isolation immediately.

Press release here.

Collette Steps Up to Beat Covid-19
Pawtucket and Central Falls Put Out Call to Action to Organizations 

Collette has announced that it will serve as a collaborator and section leader of the CFP BEAT COVID-19 initiative. Colette will be contributing to the leadership of the CFP BEAT COVID-19 incident command team, providing the entire enterprise with logistical support, including information management services and phone banking.
"We are proud to support the efforts of both the City of Pawtucket and Central Falls," said Mike Vendetti, Director of Property Safety and Security at Collette. "We know that this is such an important task to benefit the community as a whole."
The CFP BEAT COVID-19 initiative has committed itself to reach out to every single household in the two cities, so that every resident in the cities knows what to do and who to call the moment they get sick due to the exponentially growing numbers of positive cases.
"We are deeply grateful for the resources and workforce that Collette and the Sullivan family have committed to this effort. There is no better corporate citizen anywhere," said Pawtucket Mayor Donald R. Grebien. "We estimate that nearly 50,000 people in Pawtucket and Central Falls do not have a primary health care doctor. Collette's invaluable assistance will help us reach out to every single household in our two cities."


 Pawtucket Leaders Commit to Hold the Line on Taxes

Coronavirus is hurting our residents and economy, taxes shouldn't

Mayor Donald R. Grebien and the Pawtucket City Council announced today that tax rates for the upcoming fiscal year billing cycle will be held flat at this year's rates for both residential and commercial property. This no-tax-increase budget commitment comes as more and more coronavirus-related restrictions get imposed on businesses and unemployment claims are skyrocketing.


"These are hard times for everyone. We're all in this together though. We want to provide some level of certainty in these uncertain times for our taxpayers. Therefore, the City of Pawtucket has committed to holding the line on property taxes this July," said Mayor Donald R. Grebien. "As people are closing their businesses and losing their jobs, we know the last thing anyone wants to worry about is how they're going to deal with their property tax bills going up. As our residents' finances get tighter so should the City's. We cannot turn around and ask families in Pawtucket to sacrifice more than necessary. The Administration and City Council will continue to prioritize fiscal responsibility and focus on our taxpayers' ability to pay."


"We're pleased to take this reasonable step up to help our residents," said Council President David Moran. "I view this as the moral thing to do. Our residents and businesses have been hit hard by coronavirus restrictions. They shouldn't be hit harder by their local government. We're here to serve them, after all. The Pawtucket City Council takes its responsibility to our taxpayers incredibly seriously and we will continue to focus on helping them get through the challenges that we are all facing."


Please see the press release here.


State Contacts

Rhode Island Department of Health
Rhode Island Department of Labor & Training
Rhode Island Commerce Corporation


 Do you own a business?

In the wake of the Coronavirus pandemic, please see different opportunities for small business loans and grants here.

For questions regarding how the City may assist your business during the COVID 19 Emergency please contact us at or please call us at 728-0500 ext. 451.




Online and Mail Services Available

As you know, the Coronavirus (Covid-19) is in RI and diligence must be made to prevent the spread. In that effort, the City of Pawtucket is advising residents and businesses to take advantage of its Online, Mail-in services and utilization of the City's Drop Box located in the lobby of City Hall.
See the available services here.




Shop Local -- Celebrating Pawtucket’s Small Businesses on Saturday

  • November 27, 2020
  • Press Release

Pawtucket – Tomorrow, the nation celebrates its small businesses on the 11th annual Small Business Saturday, held on November 28, 2020, Thanksgiving weekend. According to American Express, last year...  Read More >

City Speak
"The birthplace of the American Industrial Revolution, Pawtucket is poised to undergo a 21st century evolution into Rhode Island's premier arts and cultural destination, an ideal community to live, work, play, start a business and raise a family."

- Mayor Donald R. Grebien

New Event

Voter-Approved Citywide Paving Continues

  • May 29, 2020
  • Event

PAWTUCKET – Mayor Donald R. Grebien, the Pawtucket City Council, and the Department of Public works have announced the citywide repaving of streets and roads.“Quality of life for our residents is of...  Read More >