In light of the Covid-19 pandemic, City Hall is open by appointment only from Monday to Thursday from 9:00 a.m. to 4:00 p.m. Thank you for your patience, support and understanding during these challenging times as we look to minimize the risks of COVID-19.

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Report a Problem

Welcome to Fix-it Central

For any snowstorm related issues, please send a detailed email to storms@pawtucketri.com and we will address the issue as soon as possible.

If you would like to report any problems for potholes, snow removal violations, sewer, sanitation, traffic lights, etc., please select the appropriate link provided below.

**Please note that complaints on topics listed below are routed to the appropriate departments within the City. City departments such as Public Works and Zoning Enforcement are utilizing the Police Department’s online reporting software to route complaints.**

Your input will be evaluated by the respective City department, and you will receive an e-mail from the City when your complaint has been resolved.

Thank you for your assistance.

Economic Development Work Force Plan Survey

  • April 12, 2021
  • Press Release

Pawtucket and Central Falls Planning and Economic Development Departments are developing an economic development and work force plan.  They are looking for feedback from businesses in Pawtucket...  Read More >

City Speak
"The birthplace of the American Industrial Revolution, Pawtucket is poised to undergo a 21st century evolution into Rhode Island's premier arts and cultural destination, an ideal community to live, work, play, start a business and raise a family."

- Mayor Donald R. Grebien

New Event

Voter-Approved Citywide Paving Continues

  • May 29, 2020
  • Event

PAWTUCKET – Mayor Donald R. Grebien, the Pawtucket City Council, and the Department of Public works have announced the citywide repaving of streets and roads.“Quality of life for our residents is of...  Read More >