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Sewer Emergencies

What Do I Do If My Sewer Backs Up?

This is a question a person hopes never to have to ask, but if it happens, knowing how to proceed should save money and aggravation.

Responsibility for maintaining flow in your sewer line is shared between you and the City. The Sewer Use Ordinance requires the Department of Public Works to maintain the sewer mains in the street. The City will also assume responsibility for the repair of a broken or cracked sewer lateral between the curb line and the sewer main. All other blockages or broken pipes are the responsibility of the property owner. Please call a local plumber first if this may be the problem area.

If your Sewer line is blocked beyond that point, call the city sewer dept. at (401) 728-0500 ext. 233 between the hours of 7:30 am and 3:30 pm. After hours and weekends call the police or fire department and they will contact a sewer department representative who will follow up on your complaint. The sewer department representative will let you know if you need a plumber to solve your problem.

If you have any questions, please call:
(401) 728-0500 ext. 233

Submissions Open for Photo Contest Theme for 2024 Calendar

  • January 24, 2023
  • Press Release

PAWTUCKET – Mayor Donald R. Grebien and contest organizer Patricia S. Zacks are calling for suggestions on a theme for the 2024 City Calendar.Each year, a different theme is selected for the calendar...  Read More >

City Speak
"The birthplace of the American Industrial Revolution, Pawtucket is poised to undergo a 21st century evolution into Rhode Island's premier arts and cultural destination, an ideal community to live, work, play, start a business and raise a family."

- Mayor Donald R. Grebien

New Event

Building Futures RI Orientation Event

  • July 12, 2022
  • Event

Interested in starting a career in building and construction? Building Futures Rhode Island is offering orientations for more information for those interested. See the flyers below or visit https://...  Read More >